Department
Service Department – Petroleum Retail Marketing Equipment

Reports to
Service Manager

Overall responsibility
Interface with all levels of management regarding service related calls to the Petroleum Retail and Commercial Industry.

Key areas of responsibility
Installs and programs electrical or electronic equipment, such as computers, and performs on-site post-installation repair, calibration, and maintenance as scheduled or required, applying knowledge of electronics, electrical circuits, mechanics, pneumatics, hydraulics, and programming. Reviews work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed with tools, equipment, and parts needed for installation of repair assignment. A combination of over two years of directly related training and/or experience is typically required for carrying out the responsibilities for this job. Discusses assignment with customer's representative and inspects installation site to verify electrical components, such as wiring, switches, and relays, using testing instruments, and replaces faulty components, using hand tools. Conducts routine preventative maintenance according to established guidelines and schedules. Locates and replaces faulty printed circuit boards. May train customer's staff in operation of equipment. May be on-call and perform emergency repairs during off-business hours. May require out of town stays.

Consults with
• Service Manager
• Job Coordinator / Dispatcher
• Technicians
• All levels of management

Term of employment
Full Time with Benefits Package / 401K

Qualifications
• Strong sense of customer service
• Good organizational skills
• Proficient with computers, routers and Microsoft applications
• Ability to communicate technical information to non-technical audiences
• Ability to lift a minimum of 25 pounds
• Must have hand tools
• Good driving record with a valid drivers license

**Relocation Expenses Available in some areas.**